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Looking for a new IT Support provider? Talk to us to discover how we can help your business.

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We would love to hear from you regarding any IT Support, Cyber Security, Microsoft 365, WordPress Website Design work you require.

Get the best out of Harrogate & Yorkshire IT Support.

Please note if you are a client and need to request IT Technical Support, contact us via the following:

Contact us for a no-obligation quote

Tel: 03330 509625

E-mail: hello@hamiltonsystems.co.uk

Taking the time to find out more about your requirements is really important to us, it helps us to:

Get to know more about your business, understand your concerns, or work out your future plans, let you know about our business and who we are.

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Hamilton Systems

A Member Of Our Team Will Be In Touch

Our email wasn’t performing very well so we asked Hamilton Systems to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

 

Ian Porter, FotoFabric Limited
Carl was very professional during his visit to our offices, wasted no time and executed his task for the day. I’d definitely recommend his services to many PC users.

 

Percy Jones Jr, Medcare HQ

Excellent customer service, fast response times and very patient

Samuel Dallimore, Elysium

Great first session with Carl. Very helpful, knowledgeable and professional. Will be looking to use the service on an ongoing basis over the long term. Thanks Carl

Competent, dedicated, and professional service. Always available when needed. Worked hard to ensure that there was as little disruption as possible when we migrated systems

 

Anonymous,

The engineer was very good and problems sorted

Anonymous,

I worked with Carl for 4 years, helping me with my computer and IT systems when I was working remotely. He was adept at helping with both Microsoft & Mac computers.

Lucy Stobart, Great Rail Journeys
I recently received some online support regarding Outlook and some email issues. I had been trying for months to find a solution. Carl was very knowledgeable and solved my issues.

The pricing is very fair and I would highly recommend this company!!

 

Don Mcewen, Cenlo Enterprises
Great service, good knowledge of product and good product.

 

Phillip Jackson,
The team are always helpful and professional
They take the time to explain and go the extra mile

 

Martin Leggett,
The service was fantastic – fixed my problem efficiently

 

Tracey Kingston White,
Extremely helpful and proficient technical support. Provided one-off troubleshooting when I required support to recover Outlook. Karl was knowledgeable, polite and patient in resolving my issue
Highly recommended

 

Pras (Legal),
Carl was really reactive in helping me recover my emails. I would recommend, he provided a very professional and friendly IT support service
Jill Cox,

FAQs.

Questions about who we are or our products? Below are a few questions our prospects and customers had, and if you still have questions call us on 01423 423068

Hamilton Systems Solutions Limited is a Harrogate Based Managed Services Provider.

A Managed Service Provider is different from a company you just pick up the phone to ask for help from. We differ because 24/7 365 we are looking out for YOU.

From looking after your computers to the Internet Infrastructure and your mobile devices, should you choose to we can support you.

That often depends on our customers. Our goal is to be the only IT Support provider you will ever need, small issue no problem! Require a project to migrate 500 staff to Microsoft 365? We have got you covered there too.

Our approach is serious about your services and security but relaxed in our manner, we do this by providing a friendly service.

However, in the background we are looking at everything going on that we are able to manage.

Hamilton Systems Solutions has quite a wide range of Products and Servicing. Pricing depends on the Services that our clients require.

Our Cygnatech Hosting Website platform has pricing on the page directly.

However, we do feel some prices require a quote due to bespoke software requirements.

Surprisingly we once were asked “How do you transfer my data to a Cloud”.

Now I was always brought up that there are no stupid questions, but do you think this one took the biscuit?

In all seriousness, the Cloud is simply data that is stored on someone else’s computer via way of the Internet.

This can be from Azure (Microsoft) AWS (Amazon) Cygnatech Cloud (Ours) or Google Cloud Services.

Wherever you choose to store your data you need it to be safe and compliant to local laws.

Any content hosted or stored by Hamilton Systems Solutions is done so in a safe and secure manner.

Our drives are encrypted which keys that would take a supercomputer over 10,000 years to crack. I won’t be around to find out if that holds up, will you?

Also, as per GDPR we scrub any unrequited data and comply with all local laws that we operate within.

Our Websites and software are based in UK servers, GDPR became very important a few years ago and we take our customer’s data very seriously.

Any data held for client work is done so on encrypted machines over a secure Internet connection.

This depends on the age of your devices, we will perform a site survey to establish the age of your systems.

Windows 7 became the end of life in January last year, if your systems are still running on old software it is time to either upgrade the software or your hardware.

We do not have any specific requirements, however, Windows 7 and older are no longer supported.

Any machines still in use would need to be upgraded (where possible) or replaced, which we can help procure hardware and provide the installation.

On our About page we answered a question asking why Choose a Managed Service Provider.

There are several reasons. However, the two main reasons that come to mind are:

Business Continuity – Imagine a scenario where your server goes down and all your staff rely on connecting to this server to get any work completed, what now?

How long can your business survive without staff working?

Cost Savings – Everybody has technical issues. Whether they are resolved by an in-house team, outsourced to an IT Support Company or fixed by a friend, relative of the owner.

We can save money by setting a set cost for your ongoing support, 9-5 remote support included and ability to raise tickets at all.

This saves money but also prevents accidents that can be catastrophic to your business.

Ready to get going? Great!

You can either book an appointment with our team, call us on 03330 509625 or click the Remote Session button at the top of the page.

We can remotely assist with your query and assist in installing our tools if you wish to be supported in the future.

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IT Support?

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Call us 03330 509625