Offering Exceptional IT Support
10-Minute Response

We look after your IT so you can focus on with running your business.

At Hamilton Systems, we offer a range of innovative and bespoke Managed IT Services that help transform your business through technology.

  • Are you happy with what your current IT company is doing for you?
  • Do you have a Cyber Security plan and are you ready in the event of an attack?
  • Have you ever got worried about your backups? Do you have them and are you fully prepared?
  • Does your network ever cause you issues or struggle with outages?
  • Is your IT provider slow to respond or unable to tackle tickets in a timely manner?
  • Have you outgrown your provider or are you currently struggling with IT in-house?

Pricing Explained

Hamilton Systems believes in being transparent with our pricing. Many companies don’t advertise price and although we can understand why, it can leave customers frustrated or confused by what is on offer.

Hamilton Systems wants you to know what you are paying for with no hidden fees. A full breakdown of items on the invoices and associated costs that go into it can help you make informed decisions about your IT needs.

To help aid you in deciding the right IT Support company we have produced our guide, check it out here for our IT Support Buyers Guide, check it out here for our IT Support Buyers Guide.

Our recommended Platinum plan even includes your Microsoft 365 licenses, plus others as below:

  • Microsoft 365 Business Premium.

  • Cloud Storage.

  • Anti-Virus /Anti-Spam.

  • All security updates installed out of hours, or in predefined maintenance windows.

  • Secure Off-Site backups.

  • Secure Internet Filtering, DNS Filtering for expanded security.
  • Supporting your Cyber Essentials Certification, keeping you secure as standard and a government recognised certification to show your clients that you take your cyber security seriously.

Managed IT Support Services

We proactively protect your Computer Infrastructure while minimising any downtime, and we understand that it is essential to prevent damage to your business.

Many IT companies are reaction based in their support, so when issues arise they will fix them. Hamilton Systems likes to get ahead and proactively look for issues and resolve them before you notice them.

If you do have IT issues that need quick attention then contact us. We can make an assessment of your equipment and liaise with you and your staff to assess how your business works.

With this data we can make a proper recommendation for you and scale this as your business changes.

Why get IT Support from Hamilton Systems?

The ongoing costs to employing your own internal IT Manager, can’t always be justified. Outsourcing to a specialist IT business can reduce your staff costs and opens up your business to our knowledge.

We ensure the best performance with 24/7 monitoring to discover any hardware and software issues. We include both Malware and Ransomware protection and depending on the price plan it could include a rollback facility. With our proactive approach, we discover problems before our clients’ notice.

We’ve stepped up our game and are enhancing our Microsoft 365 protection and our Cyber Security resilience.

Check out our videos demonstrating what happens without the right protection. Whether you live in Harrogate or not we can support you throughout the UK.

Looking for project work? We also support purchasing a block of hours as well. With Cygnatech Essentials the SLA is optional but with Cygnatech Managed we agree on SLA during onboarding. Should your systems not meet our Minimum Requirements, we work with you to get up to standard and compliance.

  • 1-500 users (negotiable)

  • Amazon AWS & Microsoft Azure Cloud Infastructure

  • Cloud Data Backup & Disaster Recovery

  • Daily Device checks

  • Proactive monitoring of Desktops and Server Infrastructure

  • Support for Mac, Windows, Linux and Smartphones

  • Support for physical and virtual servers, including Hyper-V and ESXi

  • Support Cloud Services such as Datto Workplace, Microsoft 365, SharePoint

  • Unlimited Telephone and Remote Support

  • VoIP Phone Systems

Developing bespoke IT Systems to help make your business better

Backups (BDR)

Be prepared for the unexpected with our Disaster Recovery & Backup Solutions, quick recovery if the worst should happen, 15-30 minute system access.

Cloud Solutions

Bespoke Cloud Solutions that are built for you. With the constant need for a hybrid working environment Cloud migrations are becoming a regular and necessary.

Cyber Security

Threats against businesses are growing, using the best in class services we protect your business, including achieving the Cyber Essentials Certification.

24/7 IT Management

We monitor your IT systems 24/7/365 and let you focus on your business. Your business is protected from Cyber Threats and we ensure requests are resolved quickly while having the best interests of your business.

Microsoft Experts

Microsoft is relied upon by millions of companies around the world, Hamilton Systems specialises in Microsoft systems, from Azure to Microsoft Office 365. No wonder we have performed over 1600 Migrations to Microsoft 365.

Proactive and Responsive

IT Support Contracts with a preventative & proactive approach. We hate having to wait for things and think issues should be fixed as they happen or before anyone notices, while minimising support requests.

Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle Upon Tyne, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Reading, Nottingham, Milton Keynes, and more.

We use the very best systems and tools to ensure you get the full benefit of the technology you invest in. Supporting SMEs, MEs and Internal IT teams, we ensure your IT Support systems will support your current and future business plans.

Partnerships To Guarantee Your Security

Datto
Dell
Huntress
Microsoft 365
Sentinel One

Business Continuity

Microsoft 365

Cloud Computing

Microsoft Azure

Proactive, Responsive, Hamilton Systems

Grab a drink and let’s have a quick chat about your business, and see how we can help you.

Book your 15 minute call below.

Harrogate IT Support

Carl Hamilton

Onboarding Specialist / Director
  • 30 Years IT Experience

  • Business Phone Systems (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support &  Migrations

  • IT Support Services

  • Outsourced IT Across The UK


Do you have questions or want to talk?

Move your business forward with HTS.

Same Day Callback Monday – Friday.

Our email wasn’t performing very well so we asked Hamilton Systems to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Find out how we can support your business