Stop Parallels 16 Crashing or automatically suspending

Parallels is a Virtual Machine tool for the Mac, for many years either VMWare or Parallels has been the first choice for users.

You can also use the FREE Virtual Box, VMWare has now made a FREE version of VMWare Player but only on Windows.

VMWare Fusion is available for Windows and is a very good alternative, keep an eye on this post as we will be posting a comparison.

Parallels were recently updated to version 16 in anticipation of the macOS Big Sur release. This sound great however their forums are full of issues, Parallels and VMWare are embracing both DirectX11 and Metal for the new versions.

Unfortunately, there is an issue and it is either limited to older machines or it could be more widespread. Parallels are having performance issues or some machines are outright crashing. The issue I experienced is constant suspend mode, I was getting a graphical error:

“A critical graphics error has occurred with Windows 10 Pro”.

The application that caused the crash will be terminated. Please send this report to help us solve the problem.”

Parallels have not yet updated their software or provided a workaround, however as we are talking about graphics, I wondered could it be related to the chipset.

Check out our video to resolve your crashing issue:

Find out the fix by watching our Parallels Tech Tip

YouTube video

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Stop Parallels 16 Crashing or automatically suspending

If Parallels 16 is crashing while loading your Virtual Machines then follow the instructions below:

Firstly open Parallels Control Centre

Parallels Control Panel

Next, right-click and select Configure:

Configure Parallels

Next, select Hardware:

Hardware Settings Parallels

Next, select Boot Order:

Select Boot Order

Next enter video.metal=0 in the boot flag:

Parallels Boot Flag

Finally, select the X to close the options and you can now launch Parallels again.

Everything should now function as expected. For the best performance, you may need to adjust the settings.

Keep an eye on the post as we will be posting our review, and comparison between Parallels and VMWare.

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Published On: November 9th, 2020 / Categories: Security, Business Security, Buying Guides, Cloud, Gadgets, Microsoft, Microsoft 365, Tech, Windows /