Going through onboarding and need to know the minimum and approved software we recommend?

Live Remote Support for Windows and Mac Computers is available to check software.

If we are not available use our Chat or call 03330 509625 to reach out to a support member.

IT Support in Harrogate

Industry Alliances

Partnerships to keep you secure and us on top.

Cygnatech Backup
Sentinel One

Minimum Standards:

Hardware and Software Requirements

In order for us to efficiently support you there has to be some minimum requirements.

We do this to ensure you are kept secure and not wasting money, such as paying for time just waiting for tasks to finish. If You do not have all of these Minimum Standards in place before Your agreement start date, we will work with you on a plan to bring your Network up to our Minimum Standards.

We understand that this may take some time depending on timing and budgets, so we will do our best to support any items that do not currently meet Our Minimum Standards.

However, if an item requiring support does not meet our Minimum Standards, it will be at our sole discretion whether we charge You for any time incurred for supporting that Item.

Macbook Pro

Mac Minimum Requirements

Oldest OS: MacOS 10.13 High Sierra

Preferred OS: MacOS 11 Big Sur

Download Our Onboarding Tool

Mac Download
DellXPS Windows Laptop

Windows Minimum Requirements

Oldest OS: Microsoft Windows 10

Preferred OS: Microsoft Windows 10 Pro

Download Our Onboarding Tool

Windows Download

What your systems fall short?

If for any reason your systems fail to meet our requirements then do not worry.

During our onboarding process, we will establish a project to get you up to scratch.

This could include Software or Hardware upgrades.

For instance, if your systems are running Windows 7 but the hardware is quite dated a new system would make sense.

Once onboarded we then will look to do quarterly business reviews to keep your business running smooth.

Need help or want to know more?

If you would like to learn more or are in need of support. Or would like to discuss working together, book or call 03330 509625

Hamilton Systems

Looking For Better IT Support?

Unhappy with your IT Support or getting slow response times? Let us help provide a solution to suit you. Complete the form to arrange your callback & get your FREE IT audit.

Our email wasn’t performing very well so we asked Hamilton Systems to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Hamilton Systems

Unhappy with your existing

IT Support?

Talk To Us

Call us 03330 509625