Hamilton Systems
IT Support For Law Firms2024-03-06T16:45:02+00:00

IT Support For Law Firms

Looking out for your law firm, regardless of the location

Hamilton Systems tailors the right solution to fit IT Support for law firms. We develop a relationship with law firms and solicitors to allow us to understand the importance of protecting and securing your sensitive client data.

With highly skilled professionals we deliver awesome IT Support and ensure your staff continues to work unrestricted while delivering the highest standard of work.

Protecting Your Data

Law firms are one of the most important industries to ensure data is protected and that we use updated software to ensure we can keep you compliant and ensure your client data is safe.

Our Disaster Recovery Software ensures no loss of data should the worst happen, such as a Ransomware attack. Access your data safe and securely whether you are at home, in the office or on the road with a client.

IT Support For Law Firms

HTS provides fully Managed IT Support for Law firms around the UK. Protecting your Computer Infrastructure while minimising downtime, and we understand that it is essential to prevent damage to your business. For any IT issues that need attention contact us to get resolved by a super fast IT Support team.

Our business is designed to make it easy and efficient to provide both on-site and remote IT Services. We know businesses face challenges daily and that is why our support is designed for easy deployment, and then we can get down to securing and managing your business to help your team grow.

Backups (BDR)

Be prepared for the unexpected with our Disaster Recovery & Backup Solutions, quick recovery if the worst should happen, 15-30 minute system access.

Cloud Solutions

Bespoke Cloud Solutions that are built for you. With the constant need for a hybrid working environment Cloud migrations are becoming a regular and necessary.

Cyber Security

Threats against businesses are growing, using the best in class services we protect your business, including achieving the Cyber Essentials Certification.

24/7 IT Management

We monitor your IT systems 24/7/365 and let you focus on your business. Your business is protected from Cyber Threats and we ensure requests are resolved quickly while having the best interests of your business.

Microsoft Experts

Microsoft is relied upon by millions of companies around the world, Hamilton Systems specialises in Microsoft systems, from Azure to Microsoft Office 365. No wonder we have performed over 1600 Migrations to Microsoft 365.

Proactive and Responsive

IT Support Contracts with a preventative & proactive approach. We hate having to wait for things and think issues should be fixed as they happen or before anyone notices, while minimising support requests.

FAQ (Frequently Asked Questions) About Our IT Support Services

Why do we need IT Support?2023-10-05T13:14:56+01:00

A lot of businesses are first set up small, doing everything yourself but eventually, after a bit of growth, this just becomes an impossible task.

Add that to the growing complexity of technology, do you want to spend the time training on how to use all the systems and software or do you want to focus on your business?

What type of companies do we work with?2023-10-05T13:22:53+01:00

We work with some great clients based in Yorkshire, across various sectors including:

  • Charities, non-profit, third sector
  • Financial services
  • Manufacturing, engineering, medical device
  • Professional services – creative, finance, insurance, loans, recruitment
  • Property and construction
  • Warehousing and distribution
  • Roofing
What is the Cloud?2023-11-06T09:36:11+00:00

Surprisingly we once were asked, “How do you transfer my data to a Cloud”.

Now I was always brought up that there are no stupid questions, but do you think this one took the biscuit?

In all seriousness, the Cloud is simply data that is stored on someone else’s computer via way of the Internet.

This can be from Azure (Microsoft) AWS (Amazon) Cygnatech Cloud (Ours) or Google Cloud Services.

Wherever you choose to store your data you need it to be safe and compliant to local laws.

What do our price plans include?2024-02-07T13:29:27+00:00

Telephone & Remote Support Mon-Fri 9-5 pm (emergency out of hours available).

Advanced Malware Protection.

Managed Business Anti-Virus.

Microsoft 365 Support.

Microsoft 365 Training & other areas such as Mental Health & Cyber Security.

Optional Proactive Network Care (Firewall/Router/Switches).

Proactive Care (Monitoring & Patch Management – System and Software).

  • 1-500 users (negotiable)

  • Amazon AWS & Microsoft Azure Cloud Infastructure

  • Cloud Data Backup & Disaster Recovery

  • Daily Device checks

  • Proactive monitoring of Desktops and Server Infrastructure

  • Support for Mac, Windows, Linux and Smartphones

  • Support for physical and virtual servers, including Hyper-V and ESXi

  • Support Cloud Services such as Datto Workplace, Microsoft 365, SharePoint

  • Unlimited Telephone and Remote Support

  • VoIP Phone Systems

 

IT Support is too expensive?2023-11-02T12:12:00+00:00

Although we have heard this in the past, ultimately you have to think more about what you are looking to get and what you value in your business.

Can you afford to be down for multiple days, or longer? By partnering with an IT company that builds you a solution that includes Disaster Recovery, we look out for you.

The goal here is to be a true IT partner, a long-term part of your business, learn your needs and grow with you.

How much does IT support cost?2023-11-02T12:15:02+00:00

Our Harrogate-based Managed IT Support costs from £55 per month for each user, but there is a 3-user minimum. This means your minimum cost would be £165+VAT per month.

This can differ based on how many servers, computers or sites you have. The best thing would be to talk to us about your individual quote.

How easy is it to switch IT provider?2023-11-02T11:48:14+00:00

It is very easy. We can change over any necessary software behind the scenes.

We make sure to document your setup and get all the security and monitoring tools in place, this allows us to react quickly when you need us.

Any information we can get from your existing provider will be helpful.

Do you support Mac?2023-11-02T11:45:36+00:00

Yes, we are able to provide the same level of service for Apple Macs and PCs. We work with a number of media and creative agencies that have either mostly Mac or 100% Mac setup.

Do I need a Managed Services Provider?2024-02-05T00:26:02+00:00

On our About page, we answered a question asking why to Choose a Managed Service Provider.

There are several reasons. However, the two main reasons that come to mind are:

Business Continuity – Imagine a scenario where your server goes down and all your staff rely on connecting to this server to get any work completed, what now?

How long can your business survive without staff working?

Cost Savings – Everybody has technical issues. Whether an in-house team resolves them, outsourced to an IT Support Company or fixed by a friend, or relative of the owner.

We can save money by setting a set cost for your ongoing support, 9-5 remote support included and the ability to raise tickets.

This saves money and prevents accidents that can be catastrophic to your business.

 

Let’s work together

IT Support You Can Trust

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The best IT Support in Harrogate is also delivered across the UK 24/7 and we are ready to help you with all your Managed IT service needs. Services are provided in areas including Leeds, Liverpool, Manchester, Wakefield, Wetherby, York, Newcastle Upon Tyne, Bradford, Bolton, Glasgow, Wigan, Derby, London, Luton, Birmingham, Sheffield, Peterborough, Reading, Nottingham, Milton Keynes, and more.

The ongoing costs of employing your own internal IT Manager, can’t always be justified. Outsourcing your IT Support for Professional Services to a specialist IT business can reduce your staff costs, open your business to our knowledge and improve business. We ensure the best performance with 24/7 monitoring to discover any hardware and software issues.

We include both Malware and Ransomware protection and depending on the price plan it could include a rollback facility. With our proactive approach, we discover problems before our clients notice them.

Check out our videos demonstrating what happens without the right protection. Whether you live in Harrogate or not we can support you throughout the UK and beyond.

Are you looking for project work? We also support purchasing a block of hours as well. With HTS Essentials the SLA is optional but with HTS Pro or Platinum, check out our pricing, we agree on an SLA during onboarding. Should your systems not meet our Minimum Requirements, we work with you to get up to standard and compliant.

We use the very best systems and tools to ensure you get the full benefit of the technology you invest in. Supporting SMEs, MEs and Internal IT teams, we ensure your IT Support systems will support your current and future business plans.

Testimonials

Partnerships To Guarantee Your Security

Datto
Dell
Huntress
Microsoft 365
Sentinel One

Proactive, Responsive, Hamilton Systems

Grab a drink and let’s have a quick chat about your business, and see how we can help you.

Book your call below.

Harrogate IT Support

Carl Hamilton

Onboarding Specialist / Director
  • 30 Years IT Experience

  • Business Phone Systems (VOIP)

  • Cyber Security Consultancy

  • Experts in Outlook Support &  Migrations

  • IT Support Services

  • Outsourced IT Across The UK


Do you have questions or want to talk?

Move your business forward with HTS.

Same Day Callback Monday – Friday.

Our email wasn’t performing very well so we asked Hamilton Systems to take a look & Carl proposed to migrate us to MS Exchange.

Carl was very helpful throughout & the migration went very well.

He was on hand to sort out any teething issues, taking calls early morning & into the night, to ensure we were up & running smoothly.

Would recommend for knowledge, attention to detail & great customer service.”

Ian Porter

Fotofabric Limited

Get Superior Support

Move to Hamilton Systems, the right move for your peace of mind

 

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